Best Practices by Sector
Goal: help teams pick the right events and scoring. Draft guidance exists; formal asset pending. (Great for PMs/execs choosing outcomes; devs benefit too.)
Warehouse / Manufacturing
- Track: task start/complete, error counts, time-to-complete, retries.
- Score: accuracy %, time thresholds, variance.
Medical
- Track: step adherence, critical error flags, supervision requirements.
- Score: critical vs minor errors; pass/fail by protocol adherence.
Soft Skills
- Track: scenario branching choices, sentiment markers, reflection prompts.
- Score: rubric-based scoring, multi-attempt improvement.